Frequently Asked Questions

Why are my Ads not loading?

• Check your internet connectivity to make sure you are online.
• Confirm the Frameplay Session has been started and a Camera has been Registered.
• Check the GameID and API Key are correct in the Developer Settings.
• Check the Window > Developer Tools > Output Log for any errors or warnings.

My Issue still isn't solved

If you have an unresolved issue please contact our Integration Team or email support@frameplay.gg and we'll be happy to help.