# Frequently Asked Questions

# Why is the Frameplay Plugin failing to build?

The Frameplay plugin is pre-compiled with the source code removed, and should be installed as an 'Engine Plugin'.

  1. If it has been installed as a 'Project Plugin', remove the Frameplay files from your Project Plugins folder, and re-download the plugin.

  2. Confirm that the BuildId (opens new window) property in the Frameplay plugin (Frameplay\Binaries\Win64\UE4Editor.modules) matches your own (Epic_Games\UE_4.xx\Engine\Binaries\Win64\UE4Editor.modules).

  3. If you are using a customized Unreal Engine version (built from source), please request an open source version of the plugin at support@frameplay.gg

# Why are my Ads not loading?

# How do I Report a Bug?

If you have an unsolved issue, email support@frameplay.gg

Last Updated: 6/28/2021, 6:24:40 AM